Privacy Policy

Ratovan, LLC
Effective Date: 3-1-2026

1. Introduction

Ratovan (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information of our clients, partners, employees, and website visitors.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.ratovan.com, engage our engineering services, or interact with us in any manner.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

• Full name
• Company name
• Email address
• Phone number
• Mailing address
• Job title
• Payment and billing information

b. Technical Information

• IP address
• Browser type and version
• Device information
• Cookies and usage data
• Website interaction data

c. Project-Related Information

• Engineering specifications
• Design files
• Technical drawings
• Confidential project documentation

3. How We Use Your Information

We use collected information to:

• Provide engineering, design, consulting, and project management services
• Respond to inquiries and requests
• Manage contracts and billing
• Improve our website and services
• Comply with legal and regulatory requirements
• Protect company assets and prevent fraud

4. Legal Basis for Processing (If Applicable – e.g., GDPR)

We process personal data based on:

• Contractual necessity
• Legal obligations
• Legitimate business interests
• Consent (where required)

5. Sharing of Information

We do not sell personal information.

We may share information with:

• Subcontractors and technical consultants
• Service providers (IT, hosting, accounting, legal)
• Government authorities where legally required
• Business partners involved in a project

All third parties are required to maintain confidentiality and data security standards.

6. Data Security

We implement appropriate technical and organizational security measures, including:

• Secure servers and encryption
• Access controls
• Confidentiality agreements
• Secure file transfer systems

However, no method of electronic transmission is 100% secure.

7. Data Retention

We retain personal and project-related information only as long as necessary for:

• Contract fulfillment
• Legal compliance
• Dispute resolution
• Business recordkeeping

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Restrict or object to processing
• Data portability
• Withdraw consent

To exercise these rights, contact us at:
www.ratovancustomerservice.com

9. Cookies and Tracking Technologies

Our website may use cookies to:

• Enhance user experience
• Analyze website traffic
• Improve functionality

You may disable cookies in your browser settings.

10. Confidentiality of Engineering Projects

We treat all client project data, technical drawings, proprietary designs, and specifications as confidential and subject to contractual non-disclosure agreements where applicable.

11. International Data Transfers

If data is transferred outside your country, we ensure appropriate safeguards are in place in accordance with applicable laws.

12. Children’s Privacy

Our services are not directed toward individuals under 18 years of age. We do not knowingly collect personal data from children.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on our website with a revised effective date.

14. Contact Information

If you have questions about this Privacy Policy, please contact:

Ratovan, LLC
4836 Calmont Ave
Fort Worth, Tx, 76107
United States

Phone: (432) 634-7662
Email: www.ratovancustomerservice.com